Atticus™ Help Center
AtticusAtticus™ Support

I keep getting signed out. What’s going on?

For everyone · Updated September 30, 2026

Sessions end for your protection. Here is how to avoid losing work.

Atticus holds student records protected by FERPA, so sessions end after a period of inactivity and when you close the browser on a shared computer. If you are signed out often:

  • Don’t use a private/incognito window for daily work — it discards your session when closed.
  • Allow cookies for your school’s Atticus address.
  • Finish and save long entries (intervention outcomes, ticket notes) before stepping away.
Was this article helpful?

Still need help?

Tell us what you were trying to do and we’ll get back to you.

Submit a request →